Category | Key | Total Tickets | Icon | |
|---|---|---|---|---|
Connectivity Internet outages, connection drops, and network issues | connectivity | 42 | wifi_off | |
Billing Payment disputes, invoice queries, and billing errors | billing | 28 | receipt_long | |
Installation New installations, equipment setup, and site visits | installation | 15 | build | |
Speed Slow speeds, bandwidth issues, and speed test complaints | speed | 22 | speed | |
Router Router configuration, firmware, and hardware issues | router | 11 | router | |
General General inquiries, feedback, and other support requests | general | 8 | help_outline |